Our technology uses photographs of your car keys in order to create a replacement set. We scan the photograph of the blade into the software and machine we use to create the new key. If you cannot send us a picture of your existing keys, you will need to get in touch with an auto locksmith to help you
The Cut Key Only service provides you with a replacement key that will not be paired to your car when you receive it. The key will allow you to unlock and lock your doors but will not allow you to start the engine until it has been programmed. Only a person or company (e.g. Auto Locksmith or Garage) that has specialist software can program the key to your vehicle for you. They will charge you for this service.
Yes. For more than 20 years, all new cars have been supplied with an immobiliser by law. As a result, all replacement car keys have to be programmed to pair it to the vehicle for them to work. When you purchase a replacement car or van key online, be aware that you will need to have that key programmed to be paired to your vehicle.
Yes, you can choose our 'You Come to Us' or 'We Come To You' service when you order your key. 'You Come to Us' service is where you can come and collect your replacement key from a local Timpson store and a trained technician pairs the key to your car, while you wait. With our 'We Come To You' service, one of our fully trained in-house KeyNOW technicians hand delivers your new key and pairs it to your car, at a location, date and time of your choosing.
Ideally yes. Having a second/spare car key can save you time, money and headaches. If you only have one key and it gets lost or damaged, most vehicle owners find that they have no option but to go to the main dealer. Some even find that they need to have their whole locks changed. This takes time and is very expensive. When you go to sell your vehicle, not having a spare key can also seriously impact the trade-in value.
Rest assured that all workers at KeyNOW are fully trained,
and have had intensive background checks run on them. So you are in safe hands.
In terms of data, the images you send are stored on the most robust cloud system ‘Amazon Cloud’. All of your data is secured using 256-bit SSL encryption. Once your order has been completed, all of your data is deleted.